FAQs

What is a Home Try On?

Our Home Try On Service means that, as a groom, you can choose one outfit to be delivered to your home to try on. The  outfit will include the trousers, jacket, waistcoat, neckwear and hankie.

Can I order more than one Home Try On?

No. We only provide one Home Try On order per party for the groom.

Who can order a Home Try On?

The Home Try On Service is only for the groom-to-be. It's to help him choose his wedding party outfits before he commits to hiring anything.

Is there a charge for this service?

The Home Try On Service costs £10.

How can I order my outfit?

You can place your order online. If you've already ordered a Try On or saved outfits to your wishlist, you can use these as a starting point.

What information do I need to place my order?

It's really easy to place your order as we just need you to tell us:

  1. Your wedding date

  2. Your chosen outfit (you can add more outfits and wearers)

  3. Your credit or debit card details (we accept Visa and MasterCard)

How do I pay for my order?

You'll need to pay a 50% deposit on the outfits you are paying for when you place your order. You can choose to pay in full if you prefer, or even allow your groomsmen to pay for their own outfits at a later date.

Just add the email addresses of your groomsmen and they will get an alert to login and make payment.

Full payment of your order is required 15 days prior to the wedding date. We'll send email reminders to keep you and your groomsmen on track, plus our Customer Care team will be in touch if we don't have all the info we need less than 15 days prior to the wedding. However, any outfits that haven't been paid for in full will not be dispatched.

Each outfit must be secured with a valid credit or debit card. This will authorise us to charge your card in the event of non-returned items.

When should I place my order / when is the latest I can place my order?

Ideally, you should place your order and confirm your sizes as early as possible to ensure you get the styles and sizes you want. Most grooms tend to book at least six to nine months before the big day.

What should I do if I want to update or amend an order?

If you would like to amend your order, you can do this up to 15 days prior to the wedding day by logging in to your account and clicking on Orders in your Profile information. From here, you can view and manage your entire order.

We just need everyone's order details 15 days prior to the function date to confirm availability on your chosen styles and sizes. You'll still be able to make changes to your order up to 15 days prior to the wedding but we cannot guarantee availability and charges may apply.