PRIVACY AND COOKIE POLICY

USE OF COOKIES ON THE Cameron Ross Formal Hire WEBSITE

We do use cookies on our Website to enhance your user experience with us. A cookie is a text file which contains information relating to your web journey and behaviour. It is stored in your web browser to enable us to personalise your experience next time you visit our Website.

Cookies are extremely useful as they can quicken up the web journey for you and can also allow a website to recognise a user's device.

Listed below is an outline of the cookies used on our website. If you would like any further information, we recommend this article from the Information Commissioner’s Office: https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

NECESSARY COOKIES TO ALLOW YOUR CUSTOMER JOURNEY

Some cookies are essential to your web journey to enable to you to access secure parts of the website, this would include making an online order, taking electronic payment or submitting an online enquiry. Without cookies, you would be unable to do any of these actions.

ANALYTICAL TRACKING COOKIES TO ALLOW US TO IMPROVE YOUR EXPERIENCE

Our tracking cookies collect information anonymously about how you browse and use our website, what pages you visit, how you entered the site and where you left it. This data is anonymous and not specific to you yet helps us to make improvements to your web experience by identifying pages where more visitors may be exiting the website or where visitors may be struggling to find necessary information.

MARKETING COOKIES TO MEASURE PERFORMANCE

Our marketing cookies allow us to measure the effectiveness of our online marketing campaigns, for example our email marketing. They collect data anonymously of general visit patterns and trends to understand the likes and dislikes of our consumers. They are also used to target you with relevant information specific to your browser activity and which pages you visit on the website.

MANAGING YOUR COOKIES

You will be able to use the Help menu bar on most browsers to get information on how to block or prevent cookies. This will give you information on how to disable cookies altogether, however it should be noted that this will stop you being able to do simple e-commerce functions on the Cameron Ross Formal Hire website and we strongly recommend that you leave your cookies enabled, so that we can continue to help evolve websites and your user experience.

Use of cookie on the Cameron Ross Formal Hire website

www.cameronrosshire.co.uk (the Website) is operated by ACS Clothing Ltd (we/us/our). We are a company registered in Scotland under company number SC177997 and have our registered office at ACS Clothing Ltd., Dovecote Road, Eurocentral, North Lanarkshire ML1 4GP and we work in conjunction with the Baird Group.

We are committed to protecting and respecting your privacy.

This policy together with our terms of use set out in the Rules of Website Use and any other documents referred to in it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of GDPR, the data controller is ACS Clothing Ltd.

We have taken steps to ensure that we adopt best practice under General Data Protection Regulation (GDPR) to protect the privacy of individuals. Our goal under GDPR is to maintain and, whenever possible, improve on the minimum standards for the assurance of your rights to data privacy and protection.

On this page you can find out how to contact us to find out more about your data and also your privacy rights and how we will act.

We take the privacy of our visitors very seriously.

We do not collect any personally identifiable information about you when you use this website without your consent.

We do collect some types of anonymous information about your visit, such as which pages you view.

Like most servers, our server makes use of log files, which collect very basic statistics such as which resources are loaded and at what time.

We also use Google Analytics from Google, which collects other basic audience usage statistics that allow us to make this website better for our visitors.

For information on Google Analytics please see Google’s privacy policy.

Accessing your data
We recognise our responsibility in looking after your data. You can ask Us for a copy of the data we hold, have it corrected, sent to a third party or deleted (subject to Our need to hold data for legal reasons). We manage this process by executing a Data Subject Access Request procedures in line with GDPR requirements when you contact us. You can request a Data Subject Access Request Form by contacting us:
By Post: ACS Clothing Ltd

6 Dovecote Road

Centralpoint Logistics Park

Eurocentral

North Lanarkshire

ML1 4GP

By Email: hello@acsclothing.co.uk

By Phone: +44 (0)141-781-6530

We will respond within 40 calendar days of receipt of this DSAR. We also reserve the right to increase the response time to three months if we consider the request to be complex and time consuming. If you are not satisfied you have the right to contact the Information Commissioner’s Office (ICO).

Your data privacy rights
The right to be informed

We will inform you whenever we collect personal data from you. We will tell you what data we collect and the purpose for collecting it.

The right to rectification

We have implemented processes that ensure your personal data remains accurate and up to date. In the event data is deemed inaccurate and you wish this data to be amended, you must contact us. You must specify which records you wish to be updated.

The right to erasure

At any time, you may request that your personal data is erased from our records. We will erase all records in accordance with our storage and retention policy. You must provide details of the record you wish to be erased.

The right to restrict processing

You have the right to block or restrict the processing of your personal data. This means that we will store your personal data but will not process it for further use in our marketing services. We will restrict processing under the following circumstances:

Where you contest the accuracy of the personal data, we will restrict processing until we have verified the accuracy of the personal data with you.
Where you object to the processing (where it was necessary for the performance of a public interest task or purpose of legitimate interests) we will consider whether our businesses lawful basis override those of you as the individual. We will store the data but will not undertake any further processing until both parties have agreed that our business use is within our lawful basis.

When processing is unlawful, and the individual opposes erasure and requests restriction instead, we will store the data and will not undertake further processing. We refer you to the right to erasure policy and will implement our erasure policy upon receiving your request. Where we no longer need the personal data, but you require the data to be retained to establish, exercise or defend a legal claim, you must state details of the record you wish to be retained. We will automatically delete personal data records in accordance with the consent policy. However, should you wish this data to be retained in order to establish, exercise or defend a legal claim, then we will store and retain this data until the legal claim has been resolved. We will inform you when we decide to lift a restriction on processing.

The right to data portability

You have the right to obtain and reuse your personal data for your own purpose. We will provide you with your personal data or move, copy or transfer that data to another business in a safe and secure way.

The right to data portability only applies:

to personal data you have provided us;

where the processing is based on your consent or for the performance of a contract.

We will provide this data to you or the business to which you require your personal data to be transferred, within one month of receiving instruction from you. However, if we decide that the data request is complex, then we will extend this time period for a further two months. Where this is the case, we will provide an explanation.
Should you wish your data to be sent to you or transferred to another business, then you must contact the Data Controller to obtain a copy of a Data Subject Access Request form.
We will provide the personal data in a structured, commonly used and machine readable format. Examples of appropriate formats include CSV and XML files. Where we are unable to transfer the data to another business due to technicalities or restrictions, then we will send the personal data to you for you to complete the transfer.
This service will be provided free of charge.

The right to object

You have the right to object to any processing undertaken for the purposes of direct marketing (including profiling). We will stop processing for direct marketing as soon as we receive your objection.
We will stop processing from the date of receipt of your objection.

The right not to be subject to automated decision-making including profiling.

We do not perform automated decision-making using your personal data to profile, nor do we supply the information we hold to third parties for use in analysis or prediction.

INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by ACS Clothing Ltd and when you report a problem with our Website.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out through our Website and of the fulfilment of your orders.
• Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

We may, at your option, also ask you to provide information about other people that may be interested in the Website.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

COOKIES

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie policy.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our associates. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

• To ensure that content from our Website is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

If you do not want us, or selected third parties, to use your data in this way, or to pass your details on to third parties for marketing purposes, please untick the relevant box in your profile section. Please note we give you the option of continuing to receive information from only us and not third parties.

We will only contact you by electronic means where you have consented to this and we will only allow selected third parties to contact you by electronic means where you have consented to this specifically by ticking the box in the profile section.

We will not use the information that you provide about other people who you would like to be notified about our Website other than to send them an initial welcome email. It will then be for that person to register with our Website in accordance with our Rules of Website Use.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If ACS Clothing Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use as set out in the Rules of Website Use; or to protect the rights, property, or safety of ACS Clothing Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the registration form we use to collect your data. You can also exercise the right at any time by contacting us at customerservices@cameronrossformalhire.co.uk

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

If you have any questions about this privacy policy or if unfortunately you have a complaint, please get in touch and we will do our best to resolve this. You can contact us via the Contact Us page or email us at customerservices@cameronrossformalhire.co.uk

THIRD PARTY ANALYTICS

We have engaged Inspectlet to analyse the activities of visitors to this website, and Inspectlet’s authorized use of cookies and other tracking technologies enable it to have access to Personal Information of visitors to this website. Such access to and use of Personal Information by Inspectlet is governed by Inspectlet's Privacy Policy.

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This Acceptable Use Policy sets out the terms between you and us under which you may access our website www.suitdirecthire.co.uk (our Website) and applies to all users of, and visitors to, our Website, whether they have registered or not.

Your use of our Website means that you accept, and agree to abide by, all the terms and conditions in this Acceptable Use Policy, which supplement our Rules of Website Use which you can access by clicking here.

The Website is operated by ACS Clothing Ltd (we/us/our). We are a company registered in Scotland under company number SC177997 and have our registered office at ACS Clothing Ltd., Dovecote Road, Eurocentral, North Lanarkshire ML1 4GP.

1. Prohibited Uses

You may use our Website only for lawful purposes. You may not use our Website:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our Website in contravention of the provisions of our Rules of Website Use.
• Not to access without authority, interfere with, damage or disrupt:
  • any part of our Website;
  • any equipment or network on which our Website is stored;
  • any software used in the provision of our Website; or
  • any equipment or network or software owned or used by any third party.

2. Content Standards

These content standards apply to any and all material which you contribute to our Website (contributions).

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

• Be accurate (where they state facts).
• Be genuinely held (where they state opinions).
• Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

3. Suspension and Termination

We will determine, at our discretion, whether there has been a breach of this Acceptable Use Policy through your use of our Website. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Acceptable Use Policy constitutes a material breach of the Rules of Website Use upon which terms you are permitted to use our Website, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our Website.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our Website.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this Acceptable Use Policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

4. Changes to the Acceptable Use Policy

We may revise this Acceptable Use Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this Acceptable Use Policy may also be superseded by provisions or notices published elsewhere on our Website.